A well-organized system for your peace of mind

Our teams work tirelessly to ensure your visit runs smoothly. In close coordination with local authorities, emergency services and specialized providers, we’ve implemented a comprehensive prevention and response plan.

What that means for you:

• Visible, trained security staff: Present at all sites (Montreux, Vevey, and Villeneuve), easily identifiable and available at all times.
• Controlled flow of people: Secure pedestrian zones, clear signage and protected crossings ensure easy movement.
• First-aid stations: Professional rescue teams are present on all three sites, ready to act quickly if needed.
• Controlled access: Some areas may be regulated during peak times to ensure everyone’s comfort.
• Zone sécurisée : Villeneuve Riviera Noël area is completely secure to ensure children’s safety and prevent them from leaving without supervision.

Prevention First

Prevention is at the core of our approach. Each year, our teams are trained to handle emergency situations (evacuation, extreme weather, unattended items, suspicious behavior, etc.) to ensure quick, coordinated responses at all times.

Simple tips for a safe visit

• Keep a close eye on your personal belongings.
• If in doubt or in need of help, speak with a member of our staff.
• Visiting with kids? Set a meeting point in case you get separated.
• Use public transportation whenever possible to avoid crowded traffic zones.